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Air Freight Forwarding Operation Manager


  • Manage general activity of export, import and customs clearance of cargo with carriers, vendors, trucking companies, warehouse packing facilities, customs brokers, and/or other applicable parties.
  • Communicate as required with applicable parties to ensure service requirements are achieved.
  • Attending business planning part including but not limited to contacting potential customers,  maintain good customer service, traveling when needed.
  • Assist with branch Profit analysis/ budget preparation or any other report for the assigned branch.
  • Drive data quality and performance KPI’s. Ensure assigned branch meets operational KPIs.
  • Assist with special projects and assignments as required.
  • Other duties as assigned.


  • Outstanding Oral and Written Communication Skills
  • Good computer skills in MS Office, good command of written and spoken Koran/ English
  • Strong Organizational Skills
  • 3+ years of global forwarding operation and sales experience
  • Professional experience in the field of freight forwarding or in the field of transport management, have a good understanding of business basics and connections as well as very good knowledge of industry-specific transport logistics (especially air/ ocean freight and road transport)
  • Experience with supply chain management
  • Good computer skills in MS Office, good command of written and spoken Koran/ English
  • Characterized by a high sense of responsibility, willingness to serve and customer orientation as well as initiative and assertiveness
  • Confident and agile and enjoy working in a team
  • Strong in organization, creative and flexible and inspire with your conceptual skills
Job Category: Air
Job Type: Full Time
Job Location: Miami. FL

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